Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include without limitation:
For Mobile and online customers we also collect
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Servicio UniTeller chooses to share; and whether you can limit this sharing.
|Reasons we can share your personal information||Does UniTeller share?||Can you limit this sharing?|
|For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
|For our marketing purposes—
to offer our products and services to you
|For joint marketing with other financial companies||NO||NO|
|For our affiliates' everyday business purposes—
information about your transactions and experiences
|For our affiliates' everyday business purposes—
information about your creditworthiness
|For our affiliates to market to you||YES||YES|
|For non-affiliates to market to you||YES||YES|
OPT OUT RIGHT (EXCEPT FOR CALIFORNIA CONSUMERS)
If you prefer that we limit sharing with affiliates or non-affiliated third parties as described above, you may opt out of those disclosures as follows:
Call 1.800.456.3492 within the US, or 1.956.217.6856 from any other country or visit us online at www.uniteller.com and modify your user settings, or Mail the form below to: Servicio Uniteller, Servicio UniTeller INC, 1524 McColl Rd Suite 150 McAllen, TX. USA. 78501California Customers:
Servicio Uniteller will disclose information about consumers with a California mailing address only with your consent, unless otherwise permitted or required by law. California consumers should contact us for instructions on how to deliver their consent.
Note: Disclosures not subject to an opt-out choice include: disclosures necessary to effect, administer or enforce a transaction you request; disclosures to our authorized service providers, and disclosures permitted or required by law r to prevent fraud or other illegal activities.Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Call 1.800.456.3492 within the US, or 1.956.217.6856 from any other country Visit us online: www.uniteller.com
Mark any/all you want to limit:
( ) Do not share information about my creditworthiness with your affiliates for their everyday business purposes.
( ) Do not allow your affiliates to use my personal information to market to me.
( ) Do not share my personal information with non-affiliates to market their products and services to me.
|Who we are|
|Who is providing this notice?||
Servicio UniTeller Inc
|What we do|
|How does UniTeller Protect my personal information?||
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
For mobile and onlines users, we also employ industry-accepted standards in protecting the information you submit to us on our Site and on our Applications. We have put in place encryption technology to protect your sensitive information transmitted on our Sites. We also require a username and password from each user who wants to access his/her information on our Sites, and we also may require that the user answers various random security questions when logging in (especially if logging in from a different computer, mobile device or browser), plus we may use a security image to identify such user.
|How does UniTeller Collect my personal information?||
We collect your personal information, for example, when you
- Register with us at www.uniteller.com and in to our Mobile Application
- Send money using our service
- Use your Bank account, credit or debit card using our service
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
|Why can’t I limit all sharing?||
Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes—information about your creditworthiness
- affiliates from using your information to market to you
- sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. [See below for more on your rights under state law.]
|What happens when I limit sharing for an account I hold jointly with someone else?||
Your choices will apply to everyone on your account
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Uniteller Financial Services
- Uniteller de Mexico
- Uniteller Filipino
- Banco Mercantil de Norte
- Grupo Financiero Banorte
- Inter National Bank
- Banorte Securities International
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
If you have a complaint, first contact the consumer service division at Servicio Uniteller at 1.800.456.3492, if you still have an unresolved complaint regarding our activities, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Blvd, Austin, Texas 78705, 1.877.276.5554 (toll free) www.dob.texas.gov
Our website is not directed at children or anyone under the age of 18. Servicio Uniteller does not knowingly collect or maintain information at our website from persons under the age of 18.
You have the right to control whether we share some of your personal information.
Please read the following information carefully before you make your choices below.
You have the following rights to restrict the sharing of personal and financial information with our affiliates (companies we own or control, or that we have common ownership) and outside companies that we do business with. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your account(s) with us. This includes sending you information about additional products and/or services.
Restrict promotions:Unless you say “no,” we may send you UniTeller promotions to your registered email from time to time.
No, please do not send me UniTeller exclusive Promotions.
Restrict information sharing with our Affiliates (Companies we own, or control, or that we have common ownership): Unless you say “no,” we may share personal and financial information about you with our affiliated companies.
No, please do not share personal and financial information with your affiliated companies.
Restrict information sharing with other companies we do business with to provide financial products and services: Unless you say “no,” we may share personal and financial information about you with outside companies we contract with to provide financial products and services to you.
No, please do not share personal and financial information with outside companies you contract with to provide financial products and services.
You may make your privacy choice(s) at any time. Your choice(s) marked here will remain unless you state otherwise. However, if we do not hear from you, we may share some of your information with affiliated companies and other companies with who we have contracts to provide products and services.